I have always had my oil done by another company, the same one since 1996. However, I had a couple of instances where the radiator cap wasn't tightened and the air cleaner wasn't put back properly. So, I decided to give Honest-1 a shot. It was great, set up the appointment, I was in and out of there in about 20 minutes. I had a coupon and the price was much, much better than my old company. Also learned they have a card program that you can buy future oil changes at a reduced cost.