Was able to schedule an oil change & tire rotation within the same week I called. Was greeted warmly and completed it in just barely over an hour. If you choose to wait, they offered free Wi-Fi with an area to use a laptop and/or charge your electric devices. Along with another space away from other customers to sit where the is a large-screen TV on the wall with a remote or just relax while you wait. VERY Happy with the service I received and will return for future service needs.